Floater’s water level is higher than allowed. During installation, it must be ensured that all parts of the flush tank are free in their range of motion and are not involved with other parts. In case of floater,lever or any of their parts being engaged with another part the water flow will not start/stop. Inspect the pump diaphragm rubber.

In this case, the pump should also be opened and turned 180 degrees so that its chassis is aligned in front of the plate. Now the floater and the pump are sided perfectly. For additional information you can check the provided installation manual. You can download it from our website.

Remember to drain the cistern before closing the cover and make sure all 8 pins are perfectly fitted.

Make sure floater’s ball is perfectly placed in front of water entrance and can move easily without any interruptions.

Adjust the distance between the pin behind the plate and the chassis above the pump. Normally, it should have one millimeter margin.

To tighten the screws beneath the pump, first tighten the big screw completely, then go for the small ones, This will reduce any chance of breaking the small screws or leave the big one loose.

No, You don’t need any special tools to install or tighten the siphon connections, However if you need to change the floater’s water intake location to floor water intake, you can use the tool provided, according to the brochure.

To solve this problem, according to the instructions in the manual, remove the drain chassis from the tank and place the pin behind the key one tooth towards the inside of the key and tighten the pin behind the key again. And before draining the tank, close the lid so that all the eight tabs of the tank are completely in their correct position.